 Q. How to get my inquiry in shortest time?
1. You can contact us via email sunrisepacificsz@yahoo.com.cn
then our experienced manager will contact you soonest.
2. If you have MSN Messenger, pls add olin1029@hotmail.com then our export manager will negotiated with you online.
Q. How can I get your samples promptly?
A. Pls contact us via email , fax, or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL,TNT etc) account No. and we'll send samples through your courier by freight collect. As a courtesy, Your express airmail charges and samples charges can refund from 1st order.
Q. What's the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA)
A. The MOA is USD3000.00 for per order. MOQ for each item is 50CTNS.
Q. What is normal delivery term of my orders?
A. Usually MOQ takes us about 15days to ship your order after confirming your 30% deposit. If a rush order, please contact us to discuss your specific needs.
Q. Can I print my logo (OEM) on the packing ?
A. Yes, you can customize your logo and other information on the package. If quantity is 1x20'FCL for one item, it's FREE OF CHARGE, otherwise, you have to pay for the charge for the film and design.
Q How do I place an order with you?
A. Pls let us know the items and quantity you want via email then our sales manager will contact you shortly and send you Proforma Invoice. Also you can give us your Purchase Order.
Q. What's the payment term?
A. 30% deposit by T/T in advance to confirm the order, balance paid before shipment or balance paid by L/C at sight according to the amount.
Q. How can I get C&F or CIF price?
A. Normally our Price or quotation is based on FOB CHINA. If CFR or CIF PRICE required, Pls inform us your destination port and estimated quantity, we shall quote you the C&F or CIF price accordingly. If you feel our freight is higher than your expectation, you can recommend your shipping company to us. Our principal is look for a good reputation shipping company, which offers competitive freight, and can delivery your cargo prompt.
Q. How can I trust the quality of the merchandise?
A. SUNRISE PACIFIC MANUFACTURING LIMITED employs a strong & professional QC team who inspects each order before shipment, any product with defects will be prohibited out of factory.
|
|
|
|
|
|
Q. How would be the packing of cartoons ?
A. We provide packing as per request from our client. We specicalise in executing OEM Orders for Corporates , hence , we provide various types of individual GIFT BOX packing.
Q. What will be the mode of shipment ?
A. Normal mode of shipment are - "Sea Freight" and "Air Freight".
Q. What about Warranty of Electronics goods ?
A. All electronics products carry a warranty of one year from the date of purchase subject, however, to final confirmation from our end.
Q. Can I trust your SERVICE ?
A. The continuous improvement of our company is due to our successful integration of working closely with, and understanding the needs of our customers.We are very proud to say that the voice of our customer has driven our progress in design, manufacturing, marketing sales, and after sale service.
|
|
|
|
|
|
